Resume fraud is a concern both for job seekers and employers. Here’s what you need to know.
A resume is the first opportunity a job seeker has to leave a lasting impression on their potential employer — and according to a recent survey, some are more willing than others to gain an edge through less savory means, if it results in getting their foot in the door.
According to the Monster Future of Work: 2021 Outlook survey, 66% of hiring employers agreed that candidates exaggerate or even lie about skills and competencies listed on their resume, while 44% say that candidates stretch the truth about other aspects, such as dates of employment, reason for leaving, or even job title. But even if these exaggerations aren’t uncovered during the interview process, the truth is likely to come out during background checks for employment. With this in mind, what do job seekers and employers need to know about resume fraud, and how can both groups help make certain they know their rights during the background check process?
What are Background Checks for Employment?
A background check for employment is another step in the pre-employment background check. The separate components of a pre-employment check help organizations get a better overall picture of their candidates and give them the insight they need to make an informed hiring decision. Background checks for employment can add to that insight.
In addition to a background check and education check, background checks for employment services contact the past employer’s human resources and payroll departments to make sure that the candidate’s information is both factual and without personal bias. These types of background checks compare information on the resume against information directly from the source to see if there are differences in prior positions held, job titles, dates of employment, and reasons for leaving. By cross-referencing this information with details provided by a candidate, employers will both verify the candidate’s work experience — and depending on how it matches up against what’s listed on the candidate’s resume — gain some early insight into their integrity.
Job seekers take note: this is one of the main ways employers can help determine if their candidates are actually who they claim to be! Since any discrepancy found on your resume during the application process is likely to get your resume moved to the bottom of the pile, it’s best to be as truthful as possible when listing your credentials.
What is Needed for a Background Check for Employment?
The surest way for job seekers to prove that their credentials are valid is to first learn exactly what documents they’ll need to present to employers during a background screen. The exact information needed for a background check for employment will vary depending on a company’s needs and the role’s responsibilities. Some companies will require more detail about employment background, depending on the role they are hiring for. But in general, in addition to the information a candidate provides for a criminal record check (social security number, birthday, any known alias, current and past addresses, and driver’s license number) a candidate may be asked to provide the following information during a background check for employment:
The name, address, and contact information of past employers
Dates of employment at previous employers
If past employers cannot be reached, some companies will request proof of employment through a W2 or a pay stub from a previous employer — although this will vary based on local laws.
Do You Have the Right to Know the Results of Your Background Check?
Third-party background check companies are regulated by federal, state, and local laws. At the federal level, background checks for employment are regulated by Fair Credit Reporting Act (FCRA) guidelines.
The FCRA requires companies to disclose their intention to perform a background check on an applicant, and first obtain authorization prior to performing the background check. This must be made clear beforehand, and authorization should be obtained in writing. The job seeker also has a right to know the results of that background check regardless of whether or not it results in a rescinded offer: “(Even) If the employer thinks it might not hire or retain you because of something in the report, it must give you a copy of the report and a ‘notice of rights’ that tells you how to contact the company that made the report.” This gives the job seeker the opportunity to fix any unintentional errors, such as mistakes in data entry.
Conclusion
There are many aspects to a background screen — from criminal record checks to education and background checks for employment. Naturally, each company will require different checks for the positions they’re filing. With this in mind, you can get an early step ahead of other candidates by first understanding exactly what information you need to have prepared for your background check in order to help reduce the turnaround time. Knowing your rights as an applicant can provide you with added transparency: remember that you can choose to view the results of your check if you believe it was conducted unfairly, or if you’d like to see the detailed report for yourself.
It’s important for job candidates to know that even outside of a background check, exaggerations on their resume will likely be surfaced somewhere in the hiring process — and that it is important to be honest and open from the beginning of the process in order to build trust with their potential employer, as well as avoid potentially larger consequences down the road. For other questions about the background check process, check out our candidate FAQs and client FAQs.
Sterling is not a law firm. This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.
https://www.sterlingrisq.com/wp-content/uploads/2022/03/Background-Checks-for-Employment.jpg461832Timhttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngTim2022-03-30 00:00:132022-03-29 17:22:09Background Checks for Employment: What Job Seekers and Employers Need to Know About Resume Fraud
The pandemic has undoubtedly brought along with it many unforeseen side effects for the community.
One effect in regular contention is whether there has been a baby boom as a result of COVID-19. The thinking goes that people spent an increased amount of time at home; there was more consideration about “what or who really matters to me”, i.e. core values and creating stronger relationships with families and friends; and these factors were further fueled by the philosophical and biological questions of our mortality which are raised with any major health crisis. All these reasons, and more, may have coalesced to explain the unexpected increases in birth rates seen in 2020 and 2021 in various parts of the world, including Australia, Nordic countries, and the UK.
This paves the way for Generation Alpha, a new generation growing up entirely in the 21st century, it is predicted that Alphas will be the most educated, the most technologically advanced, the longest living, and the wealthiest of all generations.
Download this whitepaper to take a closer look at Generation Alpha – their context, their experience, and how these factors might affect the world of work in the near future.
https://www.sterlingrisq.com/wp-content/uploads/2022/03/generation-alpha.png461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2022-03-24 09:14:382022-03-24 11:30:38Generation Alpha and The World of Work
Effective Thursday, February 24, 2022, Sterling is anticipating significant suspensions or delays with our public records and verification services in the Ukraine and potentially in the adjacent region. A state of emergency has been declared and many non-essential government offices and businesses are currently closed while other government offices, educational institutions and companies are working on reduced staff.
The following Ukraine services are either temporarily suspended or significant delays are anticipated:
Public Records
Criminal Records: The Ministry of Internal Affairs has suspended their criminal records checks service until further notice. During this suspension, Sterling is not able to offer our Nationwide Police Criminal History Check as well as the Police Clearance Authentication services.
Credit Report: The Ukrainian Credit Bureau of Histories is currently operational but is expected to experience delays over the foreseeable future.
Directorship Search: The State Enterprise Information Resource Centre Business Directory is not currently operational and we anticipate delays.
Verifications
Employment Verification: Many non-essential businesses are currently closed or working on reduced staff and, depending upon their location, may be impacted by political unrest. We will continue to attempt verifications, but expect delays.
Education Verification and Professional Credentials: Many educational institutions are operating on reduced administrative staff and, depending upon their location, may be impacted by political unrest. We will continue to attempt verifications, but expect delays. Possible exceptions are degrees issued after the year 2000, which may be verified online via the Ministry of Education.
Please note that identity and database services are not currently experiencing any delays. However, the availability of services in Russia and the adjacent region may be impacted by world events, including sanctions placed in response to the evolving conflict. Sterling will provide impact updates and any alternate search options that become available. Thank you for your patience.
https://www.sterlingrisq.com/wp-content/uploads/2022/02/Holding-image-if-blog.png461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2022-02-25 16:19:052022-03-24 11:30:48Ukraine (and Adjacent Region) Service Impact
As tech companies delve into strategic planning for the year ahead, now is the ideal time for HR teams to look to emerging trends already shaping the future of the industry in 2022. How can tech brands attract and retain top talent in tomorrow’s labor market, and what technologies and tools are available to help them stay in compliance with new mandates looming?
The Great Resignation Has Tech Brands Looking Inward
Since the economy slowly began to revitalize after 2020, tech businesses have been steadily ramping up their hiring. In 2022, tech employers will increase their efforts to recruit labor’s largest demographic, the millennial workforce, in light of the latter’s ever-rising demand to “go remote.” While remote work still remains industry-specific in many sectors, the technology industry is taking the lead in shaping the modern, remote, and hybrid (partly-remote) workplaces. As a main reason for the ongoing “Great Resignation,” a lack of remote work options will push tech candidates to seek more flexible employers in 2022. According to Devskill, tech’s high turnover rate (13.2%) exceeds that of any other industry (10.5% average).
Figure 1: Hiring Volume across several industries, 2020-2021
This means that early next year will be an opportune time for many tech businesses to transition to remote work. After all, Forbes has already reported that the majority (70%) of the US workforce will be working remotely at least part-time by 2025. To improve candidate retention and employee satisfaction in 2022, tech recruiters and talent acquisition managers will need to offer more hybrid or fully-remote options to candidates and employees.
Millennials have long said in countless generational surveys that they highly prize work-life balance. Thanks to the Great Resignation, they have no patience left for “toxic” work environments. This and other quality-of-life factors are likely to intensify the labor market’s already-high turnover rates and hiring costs: LinkedIn’s September talent blog reports that worker burnout rose by nearly 9% between April and July 2021 and nearly 12% from a year ago.
What candidate retention strategies can yech businesses use to improve recruiting and candidate retention? Offering flexible remote work and prioritizing work-life balance is a strong start, along with health and wellness programs, merit-based pay plans, and career development opportunities. In fact, according to the iCIMS 2021 Workforce report, 53% of organizations say they’re already providing stipends or hiring bonuses for home office setups.
Candidate Retention Takes More Than Just “Herding Cats”
Ongoing hiring trends in tech will continue to make candidate recruitment — and retention — a real business challenge. Managers often joke that supervising bright but individualistic workers is like “herding cats,” but the reality is that any leadership role means recognizing and cultivating each employee as an individual.
With this in mind, tech brands will need to “show their value” to candidates in 2022’s highly-competitive environment. As a common example, many millennials say that they just don’t feel engaged at work. Employers can help incentivize them to take ownership of their roles by offering career development and growth opportunities. Mentoring, training in soft skills, and professional development reimbursement are great examples of supporting millennials as they grow into their careers.
Negotiating with an indifferent workforce, tech businesses will also take the initiative to “Go Social” with their recruiting. According to BetterTeam in 2021, 94% of professional recruiters use social media to network and post jobs, while 59% of employees say a company’s social media presence was part of the reason they chose their workplace. Expanding your tech brand’s social presence is especially effective for attracting millennials looking for new job opportunities on sites such as LinkedIn and Indeed.
Unfortunately, remote work will also expose brands to new vectors of potential security risks including cyber-crimes, data breaches, or identity fraud. Tech companies can help mitigate this risk by more thoroughly vetting candidates. For example, hiring managers can effectively and quickly investigate candidates by working with a trusted background screening provider to integrate identity verification directly into the hiring process. By making sure their workers are who they say they are, tech HR staff can help create a strong remote work culture built on safety and trustworthiness.
OSHA Vaccine Mandates: Where is Tech’s Solution?
In 2022, many technology businesses are also likely to face upcoming regulatory requirements around the pandemic. Specifically, the Biden administration’s OSHA (Occupational Safety and Health Administration) vaccine mandate will come into full effect at the start of next year and require employers to document Covid-19 vaccination and/or regular testing for employees.
The Biden administration mandates order private businesses with 100 or more employees to ensure their staff have been vaccinated or to wear masks indoors and submit to regular testing by January 10, 2022. While on November 12, 2021, OSHA had to suspend enforcement and implementation of its Covid-19 Vaccination and Testing ETS (Emergency Temporary Standard) mandate by court order, another federal court (the 6th Circuit Court of Appeals) has now reversed that court’s previous decision which blocked the mandate. As a result the Biden vaccine mandates have again been made the law of the land.
Naturally, tech HR teams and managers are now placed in a state of confusion regarding exactly what vaccination data they’ll need to collect from their employees in 2022 and where they’re going to store it. Born innovators, tech businesses will seek centralized tools and services to help show vaccination compliance and to help keep their workers, contractors, and customers safe.
Some providers are already offering vaccine tracking services to help technology compliance teams to document and manage their vaccination compliance for 2022. These services are typically easy to integrate and usually consist of simple software solutions including databases and status reporting tools which match PII (personal identifiable information) like first/last name and DOB (date of birth). With these customizable solutions, HR teams will be able to quickly pull vaccine collection results, establish that all vaccination documentation has been attached, and display the data using standard reporting.
Waging — and Winning — the Talent War and More
Facing rapidly-evolving trends reaching into 2022, tech companies and HR departments will continue to encounter considerable obstacles to attracting and keeping millennial workers. However, they can survive and even thrive in the talent war by investigating and adopting technological solutions to recruit talent, track compliance, and prove added value to 2022’s workforce.
Sterling is not a law firm. This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.
https://www.sterlingrisq.com/wp-content/uploads/2022/02/2022-Tech-Trends-Impact-the-Great-Resignation.jpg461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2022-02-08 00:00:292022-03-24 11:30:072022 Tech Trends Impact the Great Resignation, Talent War, and More
It’s often hard for HR compliance teams to find the time to keep current on upcoming background screening trends. How can you spot major regulatory issues early enough and put plans in place to overcome major compliance challenges? With this in mind, Sterling produced an end-of-year compliance webinar on December 16, 2021, “Background Screening Trends in 2022: Key Trends to Know,” now available on-demand. This insightful discussion featured Angela Preston, Sterling’s Senior VP and Counsel for Corporate Ethics & Compliance, and Chris Christian, Director of Compliance at Sterling. Together they pinpointed evolving 2022 trends in background screening, including fair chance/ban-the-box, new state privacy laws, and Covid-19 testing and vaccine mandates. Uncover the 2022 trends they showcased and learn actionable ways to help keep your business compliant while promoting trust and safety in your workplace.
Hosted and moderated by Sterling’s Social Media Manager, Katelyn Brower, the webinar quickly started off as Katelyn polled attendees, asking if they feel confident in their background screening compliance processes going into 2022. The result? Most of our audience (72%) said yes, while over a quarter (28%) said no. After seeing proof of the audience’s need for more insights into HR compliance, Katelyn introduced our panelists, who quickly began to explore 2022’s major background screening trends, outlined below.
Fair Chance/Ban-the-Box Laws
In the United States, shifts in societal and criminal justice perspectives have led to new laws and provisions affecting criminal background screening. That’s why Chris Christian began the webinar by discussing emerging ban-the-box laws prohibiting employers from asking about criminal history during the hiring process. “That’s why today’s job applications can only focus on job application questions. Along with this we’ve also seen the EEOC (Equal Employment Opportunity Commission) enforcement guidance for a consideration of criminal history records and employment decisions, which recommended that employers conduct an individualized assessment to determine what, if any, criminal history can be legally related to the job. Since then, we’ve seen a variety of different models of fair chance laws emerge.”
Chris outlined that, from a 2022 trend standpoint, the latest compliance trend in this area is that some state and local jurisdictions are layering in their own unique requirements by requiring specific steps in the screening process. However, this is making these laws much more complex for employers trying to stay in compliance.
Chris expanded on this topic: “There’s an additional trend here that we’re seeing: jurisdictions are expanding their existing laws and imposing new, more stringent requirements than the original version of the law. There are about 35 states and many cities and counties that have already adopted some variation of fair chance. Private employers are already being affected by these (and many other) ban-the-box laws. The first one we’ve noted is the move toward more advanced EEOC- style individualized assessments, basically requiring additional individual assessment factors to consider, or different than what the EEOC has published. Another trend here is the introduction of specific forms and notices, such as Los Angeles and New York City. They have prescribed specific forms which need to be implemented into the employer’s screening process.”
Chris also covered another example, adverse action, which includes notice content and timing. For example, there’s additional or different information from the FCRA (Fair Credit Reporting Act) as far as content in adverse action notices (both pre- and final notice) and also regarding timing. “Requirements between the pre-notice and the final notice setting, for example, specific time frames, give the consumer time between the first and the second notice. Another trend that we’re seeing here is these laws are basically specifying timing for when screening may occur after an interview or an unconditional offer of employment.”
Chris concluded with the takeaways for 2022’s fair chance/ban-the-box compliance trends:
Closely examine and review your background screening processes and policies in light of these and other new laws.
Reassess any screening procedures you’ve put in place in your jurisdiction at the time the original laws were introduced. Consult with legal counsel about your processes in your jurisdictions if they’re applicable to your hiring locations.
Angela Preston added that even if you don’t have a physical location in one of these jurisdictions, the new trend around remote work means that you need to take into account whether or not you have remote employees who work from these jurisdictions, because often the law will also apply to those employees. “Actions may be covered under these state or local provisions which are specific to a jurisdiction or a geographic area, so these trends are now overlapping to create new challenges for employers, especially if you are conducting enterprise hiring on a national level and have to take into account different jurisdictional considerations.”
State Privacy Laws
Privacy is on everyone’s mind in recent years, including critical issues arising from the use of Facebook metadata, PII (personally identifiable information) data leaks, and the government’s response to these issues. Chris began his look at this topic by explaining that historically, the US has operated under a patchwork made up of a few state and federal sector-specific compliance rule laws. A common example is HIPAA (Health Insurance Portability and Accountability Act) as it applies to TPAs (Third-Party Administrators). However, the US has never had a single federal comprehensive privacy law.
Chris continued, “Right now at the state level, there’s momentum for comprehensive privacy bills, and it’s now at an all-time high after the CCPA (California Consumer Privacy Act), which was passed in 2018. Since then we’ve seen multiple states propose similar legislation created to protect consumers. The bottom line that employers need to understand is that consumers are becoming more aware of their privacy rights and states are looking to address those concerns in the law.”
Chris pointed to three states which have currently passed comprehensive privacy laws: California, Colorado, and Virginia. From these new laws, two different trends have emerged:
The California model (the CCPA) has been described as a model resembling the EU’s GDPR (General Data Protection Regulation), which has been mainly focused on HR data.
The Colorado and Virginia models are more typical models of the state privacy laws we’re seeing develop.
Meanwhile, currently-proposed bills from other states, which are more comprehensive, focus on privacy rights outside of just HR data.
From a legislative activity standpoint, we’ve seen over 30 states introduce some sort of comprehensive privacy laws in 2021. Most of those laws failed, while others are still being considered as of early 2022 but are also likely to fail. However, since more than half the country has proposed some kind of privacy law, we see privacy as being a trending topic. We’ll probably see more states proposing their own laws in 2022.
Chris continued, “Moving on to another privacy trend in the laws that we’re seeing proposed, there are two distinct components, consumer rights and business obligations, built into these laws. When we talk about consumer rights, we’re talking about the right to access and the right to correction, i.e. to delete information. Currently we’re seeing restrictions on the use of private information, and that businesses are now required to provide notice requirements when consumers opt out of their personal information being used.”
Chris was quick to point out that, regarding opt-in age requirements and purpose limitations, the FCC is restraining activities which are generally exempted in these laws. Again, while there’s no comprehensive federal privacy law yet, there is bipartisan support for data privacy regulation. However, there exists wide disagreement around how to implement it all, which so far has prevented Congress from actually creating a federal law. We believe that as more states like California, Colorado, and Virginia pass comprehensive privacy laws, it’s likely that those state models will prompt a comprehensive federal law in the future.
What are the takeaways for HR managers concerning privacy laws? While you should continue to monitor your state’s privacy laws, you should also stay aware of any activities outside of the FCRA that may trigger these laws. For example let’s say your organization is undertaking a project that you believe is training-related but is actually ancillary. If it’s not covered on the FCRA, and it’s not actually background screening activity, you might want to have a look at those laws and see if that activity is now being affected by the law. As always, consult with counsel.
Covid-19 Testing and Vaccine Mandates
The last couple of years of the pandemic have ushered in a new era presenting many challenges for the world, the US, and the workplace, including new compliance challenges. Angela Preston outlined compliance strategies focusing on Covid-19 testing and vaccine mandates, stating, “By now we all know that the Biden administration has been very bullish on vaccine mandates, which will impact your onboarding process and your day-to-day operations for workplace safety. In fact, as of December 2021, the court order blocking the OSHA vaccine mandate for private employers with 100 or more employees has been overturned in federal court.”
Angela continued, “The first thing that HR teams must keep in mind is that it’s up to organizations themselves to figure out whether or not there is a mandate that applies to you, whether it be state or federal. In addition to the large employer mandate, the Biden administration also has mandates in place for federal government employees and the military.”
There is also a healthcare worker vaccine mandate that’s recently been blocked in federal court. But state or even local mandates may apply to your business: some states have their own Covid-19 mandates, so it’s important to speak with counsel about this issue. For example, New York State does have a healthcare worker vaccine mandate. One thing to keep in mind is that with the mandates come additional potential testing requirements and logging of vaccine information. These are all relevant whether you’re an employer who is subject to a mandate, or if you simply want to have a policy to support vaccination for safety purposes and protecting your workplace.
Angela also explained that as part of their compliance efforts, HR teams will also need to collect and document employee vaccination status. Additionally, federal law and EEO law does require reasonable accommodation for employees based on religious or disability reasons. These accommodations can be invoked by your employees.
All of this highlights the need for systems and methods for collecting vaccination information, and in the alternative, to offer and implement testing programs for those who can’t be vaccinated.
Angela continued, “OSHA has described what type of testing is acceptable for the large employer mandate. If you know that you have employees who need to enter your workplace who are unable or unwilling to be vaccinated, you need to make sure you understand what tests are going to be acceptable to administer, as well as the testing protocols and routines that are required by the particular mandate, whether it be OSHA or a state-specific mandate. Some of these state-specific laws may also require you to reimburse or cover the costs, while the federal large employee testing provisions do not require employers to cover the cost of testing.”
Angela’s takeaways include:
Make sure to consult with your counsel on the applicability of vaccine mandates to your business and to your return-to-work policies.
Be aware that the federal mandate’s need for reasonable accommodation and its documentation requirements are quite extensive.
Consider state laws that may require compensation for time off, enough for actually obtaining the vaccine and/or for testing.
Ensure that your testing protocols are in compliance with the mandates.
Start planning now with your policies and procedures in order to get buttoned-up in this safety-critical area.
Marijuana Drug Laws: Defining Legalization and Decriminalization
Marijuana drug laws are another difficult compliance area which many employers (and employees) are uncertain about. Our panelists took some time to clear up some of the confusion surrounding compliance issues focusing on these laws.
Angela noted the importance of defining “decriminalization” and “legalization.” “Legalization” means that it’s legal to buy a substance and to use it. “Decriminalization” means that the penalties have changed from being a criminal penalty to just a fine or a civil offense.
We’re seeing a trend of marijuana legalization in 18 states and two territories including the District of Columbia. 27 states have also decriminalized small amounts of cannabis for recreational use. We also see a trend with different jurisdictions passing laws prohibiting employers from performing drug testing.
If you employ workers who are in safety-sensitive positions and if you have a drug screening program, you need to think about it first in terms of those safety-sensitive positions. For example, this means finding out whether or not your jurisdiction has decriminalized marijuana, or in fact has prohibited drug testing altogether.
Going into 2022 we’re also seeing a trend at the employment level to remove marijuana from a testing panel, unless it’s required. But for many employers, drug testing is still required.
Marijuana is a federally-controlled substance and should be thought about in that light. Bear in mind there may be different jurisdictions where different laws are going to apply depending on where you’re hiring, where your employees are, and where your workers are going to be.
The risk of not testing can potentially expose your business to negligent hiring or retention claims: for example if you are engaging with vulnerable populations and operating motor vehicles. You absolutely need to account beforehand for these and other factors.
Part of the problem with marijuana is that there is no legal standard for impairment. Without a pre-defined level of impairment, it can be challenging even at the workplace for testing to determine: is this person impaired or not impaired? This is difficult to measure for marijuana, unlike with alcohol, which has long-established legal levels of impairment.
Therefore, our drug-testing takeaway is that there are multiple jurisdictions for drug laws, so employers need to consider whether they want to have multiple policies by jurisdiction or whether they want to adopt a universal drug policy. You can also consider dropping pre-hire testing unless it’s needed under state or federal law. Also be aware that you still have a right to require drug tests for candidates and employees unless there is a specific prohibition in your jurisdiction. We work with clients to try to develop customized programs for their specific needs.
Q&A
Angela and Chris also touched on background screening trends relating to salary and credit history, remote work, the gig economy and social media. During our webinar Q&A they also fielded questions from the audience:
Q: Is it prohibited to test for marijuana across the entire state of New York, or just in New York City?
A: Marijuana restrictions have recently been extended to all of New York State. Consult with your counsel on prohibited activity.
Q: Are employers still required to do CRA adverse action in places that have banned the box and fair chance laws?
A: Yes, as a general answer. However, employers need to know if those fair chance laws have some kind of extra requirement that might be in addition to the FCRA or a little different. For example, Illinois was one of the examples we covered, but overall you have to comply to the FCRA and then layer in the state or local law.
Q: Can companies still perform drug testing in jurisdictions which have decriminalized marijuana?
A: Yes, but this really requires that you create a custom compliance program. Depending on where you’re hiring, you absolutely can still do drug testing and screening, but you may need to closely examine the drug laws in the jurisdiction where your employees are and where they’re going to be working.
Q: Do background check laws apply to gig and remote workers too?
A: There are some jurisdictions that carve out or have special laws that apply specifically to the gig sector and remote workers. For example, there are some laws applying to transportation network companies involving drivers and how far back you can look into someone’s criminal history, but generally the same laws that apply for background screening also apply to gig and remote work. The FCRA has a very broad definition of employment that typically will encompass gig workers and contract workers, even if they’re not considered a traditional W2-type employee. Existing consumer protections are extended to those different types of workers.
What’s the key takeaway for HR compliance teams for 2022? Again and again, our panelists cautioned HR teams to avoid having a “set it and forget it” mentality when it comes to compliance. Each state and jurisdiction may differ in its laws, so you should consult with your counsel while keeping current on existing and pending regulations as they evolve throughout the year. It’s the surest way to help promote trust and safety in your workplace throughout 2022.
Sterling is not a law firm. This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.
https://www.sterlingrisq.com/wp-content/uploads/2022/02/What-Does-Your-Compliance-Team-Need-to-Know-in-2022.jpg461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2022-02-04 00:00:402022-03-24 11:30:18What Does Your Compliance Team Need to Know in 2022?
The level of employee engagement could determine your organization’s success this year.
Whether employees are together all the time, some of the time or none of the time, HR needs to keep them engaged. That’s because engaged employees do more than like their work and workplace. They care about both things, plus their co-workers and team performance.
That spells success for any organization.
But only about 35% of employees say they’re engaged, according to research from Gallup.
Naturally, HR leaders and front-line managers want to increase that number. When employees care, they’re more productive, create higher quality work and are loyal to their employer, Gallup researchers also found. So here are five ways to increase employee engagement in 2022.
Set better goals
Have managers work with employees to set goals so they can determine feasibility, bottlenecks and deadlines
Align employee’s professional goals to organizational goals so they have personal interest in overall success
Establish clear expectations around processes, time lines, feedback, rewards for execution and consequences for fails, and
Require regular goal monitoring, progress reports and coaching, as needed.
Show the love
Companies and leadership will want to show a new level of care to keep employees engaged this year.
“What we’re seeing is that care is rising to the forefront and becoming the center of decision-making, reducing burnout and boosting happiness at work,” said Mark Lobosco, VP of Talent Solutions at LinkedIn.
In fact, employees who feel they’re cared about at work are three times more likely to be happy working for their company, LinkedIn research found.
“This means that managers will need to continue to adapt their styles and build soft skills to attract and retain talent in the future of work,” said Lobosco.
And many managers may need some refresher training on soft skills after not working side-by-side with employees for nearly two years. A few tips:
Show some vulnerability. Leaders who share struggles give employees a comfortable space to open up and feel like their emotions matter, too. But beware: There’s a line between showing vulnerability and complaining or condescending. You don’t want to make your struggle bigger than employees’ struggles. And you don’t want to take a “you have to toughen up” approach. Say what’s wrong and why. For instance, “I’m stuck on a problem, and I feel frustrated and stressed.”
Talk, connect intentionally. When you talk informally with employees, be fully present: Put aside screens, ignore alerts and listen closely. For formal one-on-ones, note priorities and key questions you want to ask before you meet.
Re-think well-being
HR pros and company leaders have discussed, and we’ve covered, mental well-being more than ever since the pandemic started.
Now that it’s an important topic – if not “the” topic – HR will want to be far more proactive about overall well-being to improve employee engagement.
One key, Perlman said: “Work-life integration,” which used to be called work-life balance. Now we need to re-imagine what it can be, he said.
How can HR do that? First, recognize the scale tips toward life one day and work the next day. That’s why it’s about integration – bringing them closer together rather than drawing a line between work and life. Very seldom is there an even balance nowadays.
That’s why flexibility is a critical element to employee engagement. Even if hybrid or remote work – which offer the most flexibility – don’t work for your culture, you can weave more flexibility into employees’ experiences. Give front-line managers tools and authority to bend schedules when employees must tend to other demands.
Train managers to intervene
Beyond giving front-line managers tools and power to build engagement, train them to step in with tact and grace.
Employees are busier than ever and overwhelmed. Fewer people were tasked with more work when colleagues quit, were laid off or chose not to come back to on-site work.
A yoga class or meditation session can’t fix that kind of pressure. But managers who know when to talk to employees about important subjects can.
Kelly found employees whose managers were trained to check in on personal and professional well-being were significantly less burned out and stressed. The training also helped those managers understand how to be more flexible. So the employees were also 40% less likely to quit than their colleagues whose managers didn’t know how to help.
Another elixir: well-being workshops. Employees could talk about what stressed them, discover common stressors in the workplace and then work together to find superfluous practices and policies to let go.
The key is to train hands-on managers to recognize early signs of burnout and how to intervene.
You’ll want to continue – or ramp up – culture initiatives. Send a regular cadence of messages, including reminders of your values, where they came from and why they’re important.
In addition, work to build or improve a culture of collaboration. Create opportunities for employees to work across job functions and with different groups. “In this day and age, we are lucky enough to have technological advancements that can enable us to communicate and connect in unique ways,” said Schnee. “Using these tools to interact with different people across your organization can create a sense of togetherness and help people feel more connected to your mission and values.”
This article was originally published in HRMorning.
Sterling is not a law firm. This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.
https://www.sterlingrisq.com/wp-content/uploads/2022/01/How-Employee-Engagement-Will-Make-–-or-Break-–-Companies-Now-1.jpg461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2022-01-31 00:00:302022-01-28 16:58:14How Employee Engagement Will Make – or Break – Companies Now
As we welcome 2022, the Sterling RISQ family extends our gratitude to our clients and partners for continuing to trust us as your partner for background screening and verification services.
2021 has brought an array of unique challenges and promising opportunities. For Sterling RISQ, these challenges and opportunities have shaped how we provide our services in the short term and they have informed our strategies for supporting you to build a foundation of trust and safety in your workplace in the long term.
Here are some of the ways we have changed in 2021:
Investing in ourselves to deliver better service
2021 saw continued growth in demand for our services. Businesses in our region are hiring and in an increasingly challenging recruitment market. We are focused on meeting this increased demand whilst maintaining high client service levels. This meant conducting significant hiring and investing in our own organisation.
We recruited and onboarded over 200 new staff to meet this increased demand. Our new recruits are now onboarded and we look forward to seeing what they achieve in 2022. We have also been investing in our technological capabilities to ensure we are delivering our services with the highest level of speed and accuracy, our Northstar is to automate as many product lines as possible to deliver real-time results.
Adapting our focus in our changed world
Many of us have significantly changed the way we work, but we need to ensure that this shift is done in a sustainable and mentally healthy way for all staff. We prioritised mental health and real connections this year. We championed various initiatives like ‘no camera days’ to give employees a break from being on video, organising group lunches between colleagues to ensure time away from their desks, and encouraging boundaries for work after hours.
We have loved hearing of these initiatives from clients and are always on the lookout for more ways we can support staff. Please let us know if you have any suggestions that have worked well at your organisation.
Taking one step at a time
2021 has once again shown the adaptability, grit and resilience of humanity. We have met uncertainty and challenges head-on, we have rolled with the punches of new developments, and through it all, we have worked together with one step at a time to build something important.
We will continue to work hard to deliver in 2022, so do reach out to us here if you have any enquiries on how we can serve your organisational needs in 2022.
A workplace audit is a method of reviewing various policies and procedures within human resources and other areas of an organisation. The audit provides an opportunity for senior staff to identify areas for improvement and acts as a regular check to ensure employers remain compliant with employment laws and regulations.
Key areas for a human resources audit
HR audits generally focus on a number of key areas.
1. Hiring and recruitment processes
Reviewing the organisation’s hiring processes is one of the first key steps.
This review provides organisations with an opportunity to look at the hiring and orientation processes in order to improve the experience for everyone involved.
The review can look at aspects like the roles you’re regularly hiring for, where you’re promoting roles, how you conduct interviews, components of your pre-employment screening and skills assessments, reinforce any testing and screening, and reconsider how best to present job offers to successful candidates.
This review should keep in mind that the hiring and recruitment processes are highly regulated by anti-discrimination and equal opportunity laws. This applies to job advertisements and all processes involved in recruitment, particularly questions asked during interviews.
The review should ensure that it takes into account any additional employee verification and compliance requirements, such as for those involved in financial sector roles, and obtain the proper verification and right to work information for all relevant employees.
2. Compensation
Another important review is on compensation. The review should cover current compensation for roles, ensuring compensation is competitive against other companies in the industry, and identifying other areas of opportunity, like reviewing the existing pay structures within the organisation.
This audit can determine whether employee salaries, bonuses and other benefits meet the labour standards in the nation and also ensure that employees who perform the same job receive equal pay.
3. Performance evaluation
A review of performance evaluation processes in an organisation can help to improve the experience of performance evaluation by employees and employers.
This review can identify various aspects of the process that need to be brought in line with labour regulations and anti-discrimination and privacy laws.
The audit should also uncover areas where the performance evaluation process might violate an employee’s rights in regards to race, gender, religion, sexual orientation, disability or other protected characteristics or class.
4. Termination of employees
Finally, a review of the organisation’s termination processes are important in order to ensure that all processes are in line with laws and regulations.
Wrongful termination is a serious legal matter and must be avoided. Regular audits will ensure that the company acts legally and within the scope of the law.
Part of this review should also be to ensure that you are providing the terminated employee with the benefits they are entitled to. Any issues with this review could save a multitude of legal issues, along with time and money down the line.
When to conduct a workplace audit?
As soon as you can, and on a regular basis. Annual would be a good benchmark to set, in order to ensure your HR processes are regularly checked against the latest workforce laws and regulations.
https://www.sterlingrisq.com/wp-content/uploads/2021/11/Is-it-time-for-a-workplace-audit.jpg461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2021-11-30 13:34:312021-11-30 15:03:45Is it time for a workplace audit?
We have witnessed drastic changes to the labour market, most notably the shift from an employer-driven market to a candidate-driven one. Many employees are beginning to re-prioritise what they value in the workplace due to the majority of workers wanting flexible working options, increased learning and development, and new ways to measure productivity. In this candidate-driven market, employers are even more concerned with time-to-hire, optimising the candidate experience, building teams on a foundation of trust and safety, and finding quality candidates that are strong representations of their brand.
We previously spoke about Privacy and Security Implications of a Remote Workforce, and the Media and Advertising industry, which represents sectors like film, radio, television, and print, is often in the spotlight due to its public nature. With the 24-hour news cycle, expansive reach of the internet, and increasing consumption of digital content, it’s important that Media and Advertising companies maintain their integrity and have trustworthy employees that embody and represent their brand. And with candidates driving the hiring trends, these companies must be agile in hiring and monitoring employees to secure strong candidates quickly. Robust background checks are an important first step in the process of vetting the right candidates for your organisation and helping you build your teams on a foundation of trust and safety.
Factors to Consider in Today’s Evolving Labour Market
1. The Importance of Background Checks
Pre-employment and reference checks can mitigate risk, protect your brand’s reputation, and allow you to hire with confidence. A strong background check provider will deliver a better picture of a candidate’s criminal history while still mindful of turnaround times, accuracy, compliance complexities, and candidate experience. When working in a fast-paced industry such as Media and Advertising, robust and quick background checks must be implemented to get the right candidates hired quickly.
2. Social Media Presence
Just as candidates research your company when applying to jobs, more employers leverage social media searches to make informed hiring decisions. With so much of our lives broadcasting across social media, especially in the Media and Advertising industry, there is a plethora of publicly-available information that background check providers are utilising to help minimise the risk of a bad hire. This deep dive uses A.I., language processing, and image recognition to screen for risky behaviour online and flags problematic posts before they become a part of your company’s culture — or worse, in the headlines. Partnering with a background check provider that runs compliant-driven social media screening can increase your confidence that the people you’re hiring are fit to represent your brand and contribute positively to your company and culture. Social media searches pose no threat to the candidate experience, with no effort required on behalf of the candidate and a fast turnaround time to complete the search.
3. Putting Compliance First
Compliance is constantly evolving. When looking for a background check provider in today’s remote-first world, it’s important to prioritise built-in compliance capabilities that follow regulatory requirements and save you time. The company you partner with should also have a team of compliance experts that keep you informed of current legislative and regulatory changes and offer tools and best practice insights you can leverage to help you meet your compliance obligations.
New labour market realities have made it more important than ever to minimise the margin of error, streamline hiring processes, and improve the candidate experience. Partnering with a strong background check provider can help you efficiently and compliantly screen employees and get them to work faster, which is essential in the Media and Advertising industry.
Interested in learning more about Sterling RISQ’s services for the Media and Advertising industry, or want to brainstorm how our industry-specific background checks can work for you? Our team is here and ready to talk. Click here to start a conversation.
Sterling RISQ is not a law firm. This publication is for informational purposes only, and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising from this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.
https://www.sterlingrisq.com/wp-content/uploads/2021/11/Why-Run-Background-Checks-in-the-Media-and-Advertising-Industry.jpg461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2021-11-15 14:52:492021-11-15 14:53:15Why Run Background Checks in the Media and Advertising Industry?
Sterling has been named Best Comprehensive Solution for Enterprise in Talent Acquisition in the second annual HR Tech Awards from Lighthouse Research & Advisory.
The HR Tech Awards seek to help buyers understand the strength of today’s HR tech providers across learning, HR/workforce and talent through evaluation by an independent judging panel. With categories spanning learning, HR/Workforce, and talent, they recognize how leading industry vendors serve clients and deliver value. Each submission was judged on five key areas: the problem the technology solves in the market, case study, differentiation analysis, software and company evaluations.
“Sterling’s case study focusing on integrations is the future of the background check industry,” said Ben Eubanks, Chief Research Officer, Lighthouse Research & Advisory. “I was impressed with how they reduced that client’s screening time on average from three days to just 24 hours.”
At Sterling we pride ourselves on helping clients become more efficient and effective, and integrations play a large role. Crunch Fitness came to Sterling looking for a background screening partner that could reduce screening turnaround times and provide a strong integration with their HCM (Human Capital Management) software. They were looking to automate their hiring process, improve hiring efficiencies, and optimize the candidate experience. Within one month of coming on board, Sterling’s integration with Crunch’s HCM system was set up, tested, and live. Sterling delivered on Crunch’s need to reduce screening turnaround time, producing a reduction from three days for most checks to just 24 hours. Crunch’s specific requests, goals, and timelines were met, and Sterling continues to provide tailored, best-in-class service to them today.
Fundamental to what Sterling does is help its clients navigate uncertainty, hire with confidence, and create strong cultures and safer environments for their employees, customers, and partners around the world. With 75+ API integrations poised to make clients’ workflows more efficient and effective, Sterling enables our clients to make smarter, faster, safer hiring and ongoing workforce decisions. Our automation and cloud technology ensures faster time-to-hire and the highest standards of accuracy. With 40,000 clients and 26 million candidates screened annually worldwide, Sterling closes 70% of its criminal searches in one hour, and 90% in one day.
Sterling is not a law firm. This publication is for informational purposes only and nothing contained in it should be construed as legal advice. We expressly disclaim any warranty or responsibility for damages arising out this information. We encourage you to consult with legal counsel regarding your specific needs. We do not undertake any duty to update previously posted materials.
https://www.sterlingrisq.com/wp-content/uploads/2021/09/HR-tech.jpg461832Gilbert Colobaneahttps://www.sterlingrisq.com/wp-content/uploads/2019/04/sterling-risq-logo-1.pngGilbert Colobanea2021-09-06 08:51:032021-09-07 14:03:01Sterling Wins Lighthouse Research & Advisory’s HR Tech Award for Best Comprehensive Solution