Reference Checks

Know What To Expect From Your New Employees

Reference checks are an essential part of the hiring process, gathering independent insights into a potential candidates work performance, career background and qualifications all need to be verified and carefully examined to deliver the best candidates for your business.

What is a Reference Check?

Reference checks involve contact with the candidate’s provided referees to understand what type of employee the candidate was at past places of employment. By assessing this past performance, you will be able to gain an understanding of how they will likely perform in the future at your business.

Reference checks can help you uncover important information about the candidate to understand whether they would be a suitable hire. This includes:

  • Strengths and areas for improvement
  • Motivating factors
  • Behaviours the candidate demonstrated in their previous roles
  • How they interacted with others
  • How they acted in specific circumstances

These reference checks can therefore help you to understand not only whether the candidate will be able to complete the job requirements but also whether the candidate will be a good cultural fit for your team and organisation.

At Sterling RISQ, we go straight to the source to ask the questions that will help you gain this true, objective understanding of your candidate. We aim to provide you with the most comprehensive reference checks to gain the information you need to hire your candidates with confidence.

We tailor for your specific employment reference check needs, either independently or as part of a comprehensive employment screening package. Simply sign up for a free quote.

Why conduct employment reference checks?

There are many benefits of conducting employment reference checks:

  • Gain a fuller understanding of your candidate to ensure you’re hiring the right person for your business – from a technical standpoint and as a cultural fit with your business or organisation. This minimises the financial and people risk associated with new employees.
  • With increasing reports of discrepancies in applications made by candidates, don’t just rely on a candidate’s representation on their CV. Make sure you are getting the full contextual picture and confirming employment experiences by conducting a thorough reference check to obtain the correct information about a candidate. This simply ensures that you are choosing candidates that can get the job done.
  • Hiring and recruitment is one of the most time-consuming and costly investments a company can make. Protect this investment by conducting background checks to make the best decision possible with all the information available to you. This investment in the short-term can make a huge difference in the long-term outcome.
  • Meet your compliance requirements by ensuring you conduct the necessary employment checks on candidates.


Want to talk background checks or brainstorm about hiring solutions? Need us to just listen? Whatever the reason, we are here to help.

How does Sterling RISQ conduct employment reference checks?

Sterling RISQ goes above and beyond to ensure you get a true, objective understanding of your candidate. Our personal verifications officers do this by contacting the appropriate referee and asking a range of performance and behavioural questions specifically targeted at understanding how the candidate performed in their role and what sorts of behaviours they demonstrated.

This provides you with the benefit of understanding the candidate’s technical capability at satisfying the job requirements, as well as understanding whether they would be a good cultural fit for your organisation. The questions asked can be tailored to suit your particular requirements and needs. An e-reference option is also available if this suits your background screening policy.

Contact us today to obtain your free quote on employment reference checks or an employment screening package for your business or organisation.

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Business Enquiries

Want to talk about background checks or brainstorm about hiring solutions?
Need us to just listen? Whatever the reason, we are here to help.
Please reach out at or request a demo.
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Singapore +65 3157 3074
Hong Kong SAR +85 23002 2820
Malaysia +603 9078 5370
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Candidate Enquiries

Need help with your screening profile or additional questions about your screening request?

Email us at, and we will help you with that!