Customer Due Diligence

Know who you’re dealing with

Performing customer due diligence is about identifying your customers and checking they are who they purport to be. Vetting customers is a process of obtaining and verifying names, photographs, official documents to confirm their identity.

What is Customer Due Diligence?

Customer due diligence is the process of identifying and verifying your customers. This means verifying your customer’s name and official documents which confirms their identity, residential address and date of birth, and any potential customer issues.

In modern times of complex financial transactions and global monetary channels, customer due diligence is becoming increasingly important. By conducting due diligence with Sterling Risq, we can help your business minimise any possible involvement with illegal activities, e.g. money laundering or financing terrorism activities. If you want to protect your business from potential involvement in illegal activities, contact us for a free customer due diligence quote.

Why conduct Customer Due Diligence?

There are many reasons why customer due diligence is important, but the primary reason is to minimise your legal liability and financial risk by understanding who you are dealing with. By conducting customer due diligence, you will be able to protect your business from potential legal ramifications (fines and possible imprisonment depending on the severity of the breach) if found that your customers are conducting or involved in illegal activity.

Who should conduct Customer Due Diligence?

We believe all businesses should conduct customer due diligence regardless of their size and industry. Due diligence will flag any issues and concerns about customers, and this would benefit every business.

Industries that would have particular benefit by conducting customer due diligence are:

  • Manufacturing, Transportation & Construction
  • Energy & Utilities
  • Government & Education
  • Financial Services
  • Legal Services

How does Sterling RISQ conduct Customer Due Diligence?

Sterling RISQ is an experienced provider of customer due diligence. We work with you to understand what your particular concerns are, and create a plan based on this information. We utilise our experience and wide range of resources to provide you with a comprehensive view of your customers.

We know there’s no one-size-fits-all approach when it comes to customer due diligence, and that’s why we cater to your company’s unique business requirements. Get in touch with us today to obtain a free quote.


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Want to talk business checks or brainstorm about hiring solutions? Need us to just listen? Whatever the reason, we are here to help.

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