Client Advisory Bulletin: Search Status
We have seen a large increase in the number of lockdowns and the adherence to “social distancing” to curb the spread of the COVID-19 virus. This is causing delays in the finalisation of searches, as some searches remain temporarily unavailable. The current searches that are unavailable are updated on this bulletin.
We are committed to maintaining business delivery and ensuring you are receiving the highest quality of service with minimal disruption while ensuring the health and safety of our staff and the wider community. THANK YOU for your patience and ongoing support during this period.
If you have any questions during this time, please contact your client case manager, engagement manager or email us via help@sterlingrisq.com
* Expect turnaround delays across all Europe countries
NPCS Announcement:
The verification type is shown as: Australian Federal Police Searches (Certificates) are Delayed in the below jurisdictions
Australia
The verification type is shown as: Address Verification are On Hold in the below jurisdictions
India, Philippines
The verification type is shown as: Address Verification are Delayed in the below jurisdictions
Philippines
The verification type is shown as: Bankruptcy are Delayed in the below jurisdictions
Switzerland, Japan, Puerto Rico, Vietnam
The verification type is shown as: Bankruptcy are On Hold in the below jurisdictions
The verification type is shown as: Education searches are On Hold in the below jurisdictions
Ireland, Italy, New Zealand, Poland
The verification type is shown as: Education searches are Delayed in the below jurisdictions
| Australia | Greece | Japan | Puerto Rico | United States |
| Belgium | Hong Kong | Jordan | South Africa | Vietnam |
| China | India | Luxembourg | Spain | South Korea |
| Denmark | Indonesia | Malaysia | Thailand | |
| France | Iran | Philippines | United Kingdom |
The verification type is shown as: Employment Verifications are Delayed in the below jurisdictions
| Australia | Greece | Japan | Philippines | Vietnam |
| Belgium | Hong Kong | Jordan | South Korea | |
| China | India | Luxembourg | Spain | |
| Denmark | Iran | Malaysia | Thailand | |
| France | Italy | New Zealand | United States |
The verification type is shown as: Professional Verifications are Delayed in the below jurisdictions
Philippines, Puerto Rico, United States
The verification type is shown as: Identification Verifications are Delayed in the below jurisdictions
Philippines
The verification type is shown as: Driver’s Licence Verifications are Delayed in the below jurisdictions
Australia(QLD), Canada
The verification type is shown as: Civil Litigation Verifications are Delayed in the below jurisdictions
United States
The verification type is shown as: Civil Litigation Verifications are On Hold in the below jurisdictions
India, Philippines, United States
The verification type is shown as: Criminal History Record Verifications are On Hold in the below jurisdictions
| Italy | Tunisia | Croatia |
| Jordan | Philippines | Hong Kong |
| Switzerland | India |
The verification type is shown as: Criminal History Record Verifications are Delayed in the below jurisdictions
| Iran | Bermuda |
| Poland | Croatia |
| Puerto Rico | United States (State of Massachusetts) |
| Tunisia | Greece |
| Suriname | United Kingdom |
The verification type is shown as: Credit Verifications are On Hold in the below jurisdictions
The verification type is shown as: Credit Verifications are Delayed in the below jurisdictions
Switzerland
The verification type is shown as: Directorships/Business Interests Verifications are On Hold in the below jurisdictions
The verification type is shown as: Directorships/Business Interests Verifications are Delayed in the below jurisdictions
Philippines, Vietnam
| Country | Searches |
Status |
| Argentina | Bankruptcy |
On Hold |
| Argentina | Civil Litigation |
On Hold |
| Argentina | Criminal History Record |
On Hold |
| Country | Searches |
Status |
| Argentina | Bankruptcy |
On Hold |
| Argentina | Civil Litigation |
On Hold |
| Argentina | Criminal History Record |
On Hold |
| Australia | Australian Federal Police Searches (Certificates) |
Delays |
| Australia | Education |
Delays |
| Australia | Employment & Reference |
Delays |
| Australia | Driver’s Licence (QLD) |
On Hold |
| Australia | Driver’s Licence (SA) |
On Hold |
| Bahrain | Criminal History Record |
On Hold |
| Belgium | Education |
Delays |
| Belgium | Employment & Reference |
Delays |
| Bermuda | Criminal History Record |
Delays |
| Cambodia | Bankruptcy |
Delays |
| Cambodia | Civil Litigation |
Delays |
| Cambodia | Criminal History Record |
Delays |
| Canada | Driver’s Licence – Quebec (QC) |
On Hold |
| Chile | Criminal History Record |
On Hold |
| China | Education |
Delays |
| China | Employment & Reference |
Delays |
| Croatia | Criminal History Record |
On Hold |
| Denmark | Education |
Delays |
| Denmark | Employment & Reference |
Delays |
| Egypt | Criminal History Record |
On Hold |
| Fiji | Criminal History Record |
On Hold |
| France | Education |
Delays |
| France | Employment & Reference |
Delays |
| Greece | Criminal History Record |
On Hold |
| Greece | Education |
Delays |
| Greece | Employment & Reference |
Delays |
| Guam |
|
|
| Hong Kong | Civil Litigation – Court Writs Retrieval |
On Hold |
| Hong Kong | Education |
Delays |
| Hong Kong | Employment & Reference |
Delays |
| Hong Kong | Criminal History Record |
On Hold |
| India | Address Verification |
On Hold |
| India | Education |
Delays |
| India | Employment |
Delays |
| India | Ciriminal – Further Investigation Search |
On Hold |
| India | Civil Litigation – Further Investigation Search |
On Hold |
| Indonesia | Education |
Delay |
| Iran | Criminal History Record |
Delays |
| Iran | Education |
Delays |
| Iran | Employment History & Reference |
Delays |
| Ireland | Education |
On Hold |
| Italy | Education |
On Hold |
| Italy | Employment & Reference |
Delays |
| Italy | Criminal History Record |
On Hold |
| Japan | Bankruptcy |
Delays |
| Japan | Civil Litigation |
Delays |
| Japan | Directorships/Business Interests |
Delays |
| Japan | Education |
Delays |
| Japan | Employment History & Reference |
Delays |
| Jordan | Criminal History Record |
On Hold |
| Jordan | Education |
Delays |
| Jordan | Employment History & Reference |
Delays |
| Kuwait | Bankruptcy |
On Hold |
| Kuwait | Civil Litigation |
On Hold |
| Kuwait | Credit |
On Hold |
| Kuwait | Criminal History Record |
On Hold |
| Kuwait | Directorships/Business Interests |
On Hold |
| Luxembourg | Education |
Delays |
| Luxembourg | Employment History & Reference |
Delays |
| Malaysia | Education |
Delays |
| Malaysia | Employment History & Reference |
Delays |
| Nepal | Bankruptcy |
On Hold |
| Nepal | Criminal History Record |
On Hold |
| New Zealand | Employment & References |
Delays |
| New Zealand | Education |
On Hold |
| Philippines | Address Verification |
On Hold |
| Philippines | Driver’s Licence |
On Hold |
| Philippines | Directorships/Business Interests |
Delays |
| Philippines | Education |
Delays |
| Philippines | Employment & References |
Delays |
| Philippines | Identification |
Delays |
| Philippines | Civil Litigation – Further Investigations |
On Hold |
| Philippines | Criminal History Record – Further Investigation |
On Hold |
| Poland | Criminal History Record |
Delays |
| Poland | Education |
On Hold |
| Puerto Rico | Bankruptcy |
Delays |
| Puerto Rico | Criminal History Record |
Delays |
| Puerto Rico | Education |
Delays |
| Puerto Rico | Employment & References |
Delays |
| Puerto Rico | Professional Membership |
Delays |
| Puerto Rico | Driver’s Licence |
On Hold |
| Qatar | Criminal History Record |
On Hold |
| Saudi Arabia | Criminal History Record |
On Hold |
| South Africa | Education |
Delays |
| Spain | Education |
Delays |
| Spain | Employment History & Reference |
Delays |
| Sri Lanka | Bankruptcy |
On Hold |
| Sri Lanka | Civil Litigation |
On Hold |
| Sri Lanka | Credit |
On Hold |
| Sri Lanka | Criminal History Record |
On Hold |
| Suriname | Criminal History Record |
Delays |
| Switzerland | Criminal History Record |
On Hold |
| Thailand | Bankruptcy |
Delays |
| Thailand | Civil Litigation |
Delays |
| Thailand | Criminal History Record |
Delays |
| Thailand | Education |
Delays |
| Thailand | Employment History |
Delays |
| Tunisia | Criminal History Record |
On Hold |
| United Kingdom | Education |
Delays |
| United Kingdom | Criminal History Record_Disclosure Scotland (DS) |
On Hold |
| United States | Bankruptcy |
Delays |
| United States | Civil Litigation |
Delays |
| United States | Criminal History Record |
Delays |
| United States | Directorships/Business Interests |
Delays |
| United States | Education |
Delays |
| United States | Employment & References |
Delays |
| United States | Identification |
Delays |
| United States | Professional Membership |
Delays |
| Vietnam | Bankruptcy |
Delays |
| Vietnam | Civil Litigation |
Delays |
| Vietnam | Criminal History Record |
Delays |
| Vietnam | Directorships/Business Interests |
Delays |
| Vietnam | Education |
Delays |
| Vietnam | Employment & References |
Delays |
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