Candidate FAQ

Are you a job candidate with questions about your background check?
We’ve got answers!

Built On Trust

Discover the difference that’s making the world a safer place.

It’s all about people.

While our clients partner with us to manage their pre-employment screening process, one of our additional objectives is to provide a straight forward experience for the candidate and support them through this part of the application procedure.

Candidate Guidance video

For most people, having your background checked by a potential employer doesn’t happen often and so it may feel a little unfamiliar. Our short video explains why you are being asked for a background check and what is involved.


Sterling Named HR Tech Award Winner for Third Consecutive Year

NEW YORK, N.Y. (MAY 24, 2023) — For the third year running, Sterling Check Corp. (NASDAQ: STER) (“Sterling”), a leading provider of identity and background services, is recognized at the top of the industry for its outstanding tools and technologies, used by employers to help hire, develop, and retain their people. Sterling is among an elite […]

Why is Identity Verification So Important in the APAC Region


Want to talk background checks or brainstorm about hiring solutions? Need us to just listen? Whatever the reason, we are here to help.

Contact Our Offices

General Enquiries

Candidate Hotline
Singapore: 800-1302-317
Australia: 1-800-948-076
International Toll Free + 800 5000 7007
India: 1-800 210 1677

Sales Support
India: 1-800 210 1666