Candidate FAQ

Are you a job candidate with questions about your background check?
We’ve got answers!

Built On Trust

Discover the difference that’s making the world a safer place.

It’s all about people.

While our clients partner with us to manage their pre-employment screening process, one of our additional objectives is to provide a straight forward experience for the candidate and support them through this part of the application procedure.

Candidate Guidance video

For most people, having your background checked by a potential employer doesn’t happen often and so it may feel a little unfamiliar. Our short video explains why you are being asked for a background check and what is involved.


HR Tech Award for Best Comprehensive Solution

Sterling Wins Lighthouse Research & Advisory’s HR Tech Award for Best Comprehensive Solution

Sterling has been named Best Comprehensive Solution for Enterprise in Talent Acquisition in the second annual HR Tech Awards from Lighthouse Research & Advisory. The HR Tech Awards seek to help buyers understand the strength of today’s HR tech providers across learning, HR/workforce and talent through evaluation by an independent judging panel. With categories spanning learning, HR/Workforce, and talent, […]

How Your Background Screening Provider’s Global Partner Ecosystem Enhances the Hiring Workflow
Privacy and Security Implications of a Remote Workforce
Using Social Media Screening to Create Better Culture


Want to talk background checks or brainstorm about hiring solutions? Need us to just listen? Whatever the reason, we are here to help.

Contact Our Offices

General Enquiries

Candidate Hotline
Singapore: 800-1302-317
Australia: 1-800-948-076
International Toll Free + 800 5000 7007
India: 1-800 210 1677

Sales Support
India: 1-800 210 1666