Hello, I am Elizabeth Fitzell, the managing director of Sterling APAC. I would first like to say that I hope you, and those near and dear to you are safe and well in these times.
I wanted to record this video, because I feel now, more than ever, it is so important that we are connected. It’s so important that we are transparent and open, and I know the clients of Sterling RISQ know that we are always transparent and open.
My primary aim during this crisis is the safety and well-being of my team while ensuring we maintain the quality of service that our clients have become used to.
This has meant a few things. Our teams are now working from home, like most of us these days, and we continue to communicate with clients – phone, email and video. And we have bolstered our technological capabilities to ensure that we can deliver our services to the highest possible standards.
I have been so impressed with the way the team came together, with the way they had taken on this challenge, and overcome the difficulties. And I am confident that we continue to deliver right throughout the extent of the crisis. We are also learning new ways to communicate and to work.
We have seen a range of enquires from our current clients and prospective clients. Some industries, like healthcare, technology, logistics, are really experiencing a surge in hiring demands. Others are, unfortunately, struggling, and they are seeing a downturn.
Wherever you are at, whatever your needs are, we would love the opportunity to speak to you. Whether it is about your currently hiring freeze, and how we can assist you when you come out of this as the crisis eases, or to assist you with a search for your hiring demand at the moment. We would love to talk to you to understand your needs.
I want to assure you that we can have the capabilities to continue to deliver to you efficiently and effectively. Our solutions are web-based, and we have the full capabilities to deliver to you efficiently and effectively. As a global provider, of screening, verification and identity services, we have teams around the globe, and we can distribute the workload accordingly. So whatever situation your business may be facing, please know we are here for you.
If you have any questions or concerns, please contact me directly, or your client engagement manager or email us at email@example.com.
Sterling has also launched a site, specifically for updates regarding the crisis and how we are responding to the impacts. For further information, please head to https://www.sterlingcheck.com/covid-19/.
We hope you and your loved ones remain safe through this crisis, and we want you to know we are here to work with you. We want to assure you that we continue to deliver our screening services to you. On behalf of the Sterling RISQ family, I wish you strength, I wish you health, and I wish you safety. We are all in this together, and together, we will all come through. I thank you for your support, and please be safe.